bd 22 Privacy Policy

This privacy policy applies to the bd 22 platform and all related services. By continuing to use our services after reading and understanding this policy, you are considered to have agreed to its terms. bd 22's Terms and Conditions and this privacy policy serve as complementary documents to each other.

Section 1

What Information We Collect

We collect certain personal information from you for the purposes of registration, transactions, and service delivery on the bd 22 platform. This information is provided to us voluntarily and is used solely to improve your service experience.

1.1 Registration Information

When you create an account on bd 22, the following information is collected directly from you:

• Full name
• Date of birth (for age verification — only persons aged 21 or above may register)
• Email address
• Mobile number
• Username and password
• Preferred account currency

1.2 Identity Verification Information

In the interest of secure transactions and account protection, we may request specific documents for identity verification. This may include a copy of your National ID (NID) or passport. These documents are stored under strict security measures and are used solely for verification purposes.

1.3 Financial Transaction Information

Records of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer during deposits and withdrawals are automatically saved in our system. This includes the transaction amount, date, and method.

1.4 Automatically Collected Information

When you use our website or app, the following information may be collected automatically:

• IP address
• Browser and device type
• Usage patterns and duration on the site
• Cookie and session data
• Page visit and click history

Section 2

Purpose of Information Use

bd 22 uses your personal information only for the specific purposes listed below. We never use your information for unnecessary or unauthorised purposes.

2.1 Service Delivery and Operations

Your information is used to manage your account, process transactions, issue bonuses, and keep gaming services running. It is also used to provide support via 24/7 live chat and email.

2.2 Security and Fraud Prevention

We review your information to ensure the security of your account and to detect and prevent any suspicious activity on the platform. All data transfers are kept secure through SSL encryption technology.

2.3 Communication and Service Improvement

We use your contact information to notify you of important account-related updates, security alerts, and changes to our services. If you do not want to receive promotional communications, you can let our support team know at any time.

2.4 Legal Compliance

Where information is required to be provided under applicable laws and regulations, we cooperate with legal authorities. Beyond that, we do not voluntarily share your personal information with any government body or third party.

Section 3

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the bd 22 website and app to improve your browsing experience and maintain service functionality.

3.1 Essential Cookies

These cookies are necessary for the basic operation of the website. They are used to keep your session active when you are logged in, manage security tokens, and ensure navigation across different sections of your account. These cookies cannot be disabled, as the platform will not function properly without them.

3.2 Functional Cookies

These cookies are used to remember your preferred language, display settings, and other personalised preferences. This makes each of your visits more convenient and comfortable.

3.3 Analytics Cookies

To improve the quality of our service, we use analytics cookies that help us understand which pages are visited most and how users interact with the platform. This data is collected in aggregated and anonymous form.

3.4 Cookie Control

You can manage or delete non-essential cookies from your browser settings. Please note that disabling certain cookies may affect your ability to use some features of the platform.

Section 4

Data Storage and Security

Protecting your personal information is a top priority for bd 22. We use modern technology and strict security protocols to keep your data safe.

4.1 Encryption and Technical Protection

All data transfers on the bd 22 platform are encrypted using SSL (Secure Socket Layer) technology. Your password and sensitive financial information are protected by industry-standard encryption algorithms. Our servers undergo regular security testing.

4.2 Access Control

Access to your personal information is restricted to only those staff members who require it to carry out their professional duties. All staff operate under strict confidentiality agreements.

4.3 Data Retention Period

Your information is stored in our system for as long as your account remains active. Even after an account is closed, certain information may be retained for a defined period as required by legal obligations, dispute resolution, or fraud prevention.

Section 5

Disclosure of Information to Third Parties

bd 22 never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the following limited and specific circumstances:

5.1 Technology and Service Partners

We work with trusted technology partners for payment processing, cybersecurity, and platform operations. These partners receive only the minimum information necessary to provide their specific services and are contractually bound to maintain the same privacy standards as us.

5.2 Legal Reasons

We may be required to provide information in response to a valid order or directive from legal authorities or courts in Bangladesh. In such cases, we provide only as much as is legally required.

5.3 Business Changes

If bd 22's business structure changes for any reason, the new entity will be bound to follow this same privacy policy. We will give you proper notice before any such change takes place.

Section 6

Your Data Rights

bd 22 believes that you should have full control over your own information. We therefore ensure you have the following rights:

6.1 Right to Access

If you request it at any time, we will provide you with a copy of the personal information we hold about you. This request can be made via 24/7 live chat or email.

6.2 Right to Correction

If any information we hold about you appears to be incorrect or incomplete, you can have it corrected through our support team. Keeping your information accurate and up to date is also important for your security.

6.3 Right to Opt Out of Marketing Communications

If you no longer wish to receive our promotional emails or messages, let our support team know at any time. However, important account and security-related messages will always be sent.

6.4 Right to Close Your Account

You may request to close your bd 22 account at any time. For more information on responsible gaming, please read our Responsible Gaming page, which contains full details on self-exclusion and limit setting.

Section 7

Protection of Minors' Information

bd 22 strictly ensures that its services are intended only for persons aged 21 or above. We never knowingly collect information from anyone under the age of 21.

If we become aware that we hold information belonging to someone under the age of 21, we will immediately delete that account and all associated information, and the account will be permanently closed. If you believe a minor is using our platform, please notify our support team immediately.

Section 8

External Links and Services

The bd 22 platform may connect to payment gateways and game providers. These third parties have their own privacy policies, and our privacy policy does not apply to their websites or services.

Payment platforms such as bKash, Nagad, Rocket, and Upay operate under their own security protocols. We are not responsible for information held by payment services after a transaction is completed. We therefore recommend that you read the privacy policies of these services separately.

Section 9

Policy Changes and Updates

bd 22 reviews this privacy policy from time to time and may make necessary changes. If any significant changes are made to the policy, we will send a notification to your registered email address and clearly announce it on the website.

If you continue to use the platform after any changes, it will be assumed that you agree to the updated policy. For this reason, we recommend that you visit this page regularly to stay informed about the latest version of the policy.

For full information on the other terms and rules of our service, please also visit our About Us page, which contains detailed information about the bd 22 platform's background and objectives.

Section 10

Contact and Complaint Resolution

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us directly. Our support team is available 24/7.

For answers to common questions, visit our FAQ section — where you will find answers to the most frequently asked questions about accounts, payments, and services.